Terms & Conditions
(LV Cleaning Solutions)
Introduction
LV Cleaning Solutions (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use our services, website, or communicate with us.
1. Information We Collect
We may collect the following information:
- Your name, phone number, email address, and service location when you make a booking or request a quote.
- Details of the services you request, including property type and schedule preferences.
- Payment details (processed securely via third-party providers).
- Information from communications with us via email, phone, or social media.
2. How We Use Your Information
We use your personal information to:
- Provide and manage our cleaning services.
- Process bookings and payments.
- Communicate with you regarding appointments, quotes, or inquiries.
- Improve our services and customer experience.
- Comply with legal and regulatory obligations.
3. Sharing Your Information
We do not sell or rent your personal information. We may share it with:
- Our staff and trusted contractors who need the details to perform services.
- Third-party service providers (for secure payment processing or IT support).
- Legal authorities if required by law.
4. Data Security
We take reasonable measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Your Rights
You may:
- Request access to the personal data we hold about you.
- Request corrections to your personal information.
- Opt out of marketing communications at any time.
6. Cookies & Website Use
Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings, but some functionality may be affected.
7. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 laurav@lvcleaningsolutions.com
📞 0406 227 342
📧 laurav@lvcleaningsolutions.com
📞 0406 227 342